"Improving product quality, productivity and morale to achieve customer satisfication"
We strive to continually improve the effectiveness of our Quality Management System and our commitment to customer satisfaction by monitoring our performance against our established objectives, and through leadership that promotes employee involvement.
Quality Control comes into effect at the purchase of raw materials and continues throughtout the production process, with a final check being made prior to shipping. As an added assurance, Citramas inivites our clients to independently check and verify the products.
Citramasjaya Teknikmandiri carries ISO 9001:2015, ISO 14001:2015, OHSAS 18001:2007 & SMK3 certification, and all company operations are completed in accordance with this framework, while maintaining compliance with client specifications.
PT. Citramasjaya Teknikmandiri has employed the International Standard for Quality Management System ISO 9001:2015 as a tool to ensure full commitment, consistency and continous improvement of quality.
This commitment is defined by the following objectives:
- To maintain the effectiveness of Quality Control by complying with ISO 9001:2015 at all times.
- To achieve and maintain product quality standard in compliance with Customer Specifications, National and International Standard.
- To continously enhance the company's reputation within the industry.
- To increase the company's turnover and profitability.